Frequently Asked Questions

How do I properly set the browser filtration threshold setting?

The browser filtering threshold level is the same as the IM security threshold setting, however, this threshold setting will only control the browser's content filtering engines. The higher the number, the looser the filtration engines and the less frequent you will receive violation alerts.

• Can I install Sentry Parental Controls on more then one computer?
• Can I view my child's activities without their knowledge?
• How do I block my child from viewing inappropriate content?
• How do I change my Password or Email?
• How do I properly set the browser filtration threshold setting?
• How do I properly set the instant message threshold?
• How do I register users individually?
• How do I uninstall Sentry Parental Controls and what to do if I'm unable to uninstall it?
• How Do I Update To The Latest Sentry Parental Controls Version?
• How do I view my child's browser activity logs?
• How do I view my child's instant message and chat activity logs?
• I have trouble logging in to my control panel
• What are PC settings for?
• What is an All Users Account?
• Why are some fields for Level 2 users greyed out?
• Why aren't my emails being answered?
• Why can't I access the internet after I install Sentry Parental Controls?
• Why is Sentry At Home considered web-based?