Frequently Asked Questions

How do I Update to the Latest Version of Sentry Parental Controls?

Sentry Parental Controls is set to automatically update behind the scenes. It is important to restart the computer where Sentry Parental Controls is installed, on a regular basis (at least once a week).

If for any reason, the computer has not updated to the latest version, log into the Computer Control Panel and click on the "Check for Updates of Sentry's software" button.

• Can I install Sentry Parental Controls on more then one computer?
• Can Sentry run without my child's knowledge?
• Does Sentry Parental Controls support MAC based computers?
• How Do I Access and Modify Settings?
• How do I access my logs?
• How do I access Sentry's Remote TV?
• How Do I Block / Allow Websites?
• How do I change my Password or Email?
• How do I register users individually?
• How do I Renew/Upgrade my Licenses from the Trial to the Full Product?
• How Do I Turn Stealth Mode On or Off?
• How do I uninstall Sentry Parental Controls?
• How do I Update to the Latest Version of Sentry Parental Controls?
• How do I view my child's browser activity logs?
• How do I view my child's instant message and chat activity logs?
• What are Logs?
• What is "Apply To All Users" and how do I use it?
• What is my Web Based Control Panel?
• What's the difference between PC Settings and User Settings?
• When I try to Launch Remote TV Nothing Happens, Why?
• Where can I download Sentry Parental Controls from?
• Why can't I access the internet after I install Sentry Parental Controls?
• Why is Sentry Parental Controls considered web-based?
• Will Sentry still log actions within Browsers when using Tabs and New Windows?