Frequently Asked Questions

How do I access my logs?

To access your logs, you must first log into .

Once logged in please do the following:

1) Click Activity Logs
2) Select A Computer
3) Select A User
4) Select the Log you wish to view

There are a number of logs to choose from. Click the relevant link to be taken to their walkthrough:

Browser Logs
IM Logs
Application Logs
Computer Activity Logs

• Can I install Sentry Parental Controls on more then one computer?
• Can Sentry run without my child's knowledge?
• Does Sentry Parental Controls support MAC based computers?
• How Do I Access and Modify Settings?
• How do I access my logs?
• How do I access Sentry's Remote TV?
• How Do I Block / Allow Websites?
• How do I change my Password or Email?
• How do I register users individually?
• How do I Renew/Upgrade my Licenses from the Trial to the Full Product?
• How Do I Turn Stealth Mode On or Off?
• How do I uninstall Sentry Parental Controls?
• How do I Update to the Latest Version of Sentry Parental Controls?
• How do I view my child's browser activity logs?
• How do I view my child's instant message and chat activity logs?
• What are Logs?
• What is "Apply To All Users" and how do I use it?
• What is my Web Based Control Panel?
• What's the difference between PC Settings and User Settings?
• When I try to Launch Remote TV Nothing Happens, Why?
• Where can I download Sentry Parental Controls from?
• Why can't I access the internet after I install Sentry Parental Controls?
• Why is Sentry Parental Controls considered web-based?
• Will Sentry still log actions within Browsers when using Tabs and New Windows?