Frequently Asked Questions

What's the difference between PC Settings and User Settings?

PC Settings are settings that Sentry applies to all users on the computer. User Settings are settings that apply to individual Window's Accounts.

PC Settings ( walkthrough )
Settings that are global to all users on a computer are Stealth Mode, Computer Name, Notification, and Default Level. Sentry's PC Settings also allow you to transfer settings from an older installation or computer.

User Settings ( walkthrough )
Settings that are window's account specific are Browser, IM, Application, Timer, Recorder, Log On Settings and Predator Protection. Sentry's User Settings also enables parents to quickly configure individual user accounts with the Easy Setup tab.

• Can I install Sentry Parental Controls on more then one computer?
• Can Sentry run without my child's knowledge?
• Does Sentry Parental Controls support MAC based computers?
• How Do I Access and Modify Settings?
• How do I access my logs?
• How do I access Sentry's Remote TV?
• How Do I Block / Allow Websites?
• How do I change my Password or Email?
• How do I register users individually?
• How do I Renew/Upgrade my Licenses from the Trial to the Full Product?
• How Do I Turn Stealth Mode On or Off?
• How do I uninstall Sentry Parental Controls?
• How do I Update to the Latest Version of Sentry Parental Controls?
• How do I view my child's browser activity logs?
• How do I view my child's instant message and chat activity logs?
• What are Logs?
• What is "Apply To All Users" and how do I use it?
• What is my Web Based Control Panel?
• What's the difference between PC Settings and User Settings?
• When I try to Launch Remote TV Nothing Happens, Why?
• Where can I download Sentry Parental Controls from?
• Why can't I access the internet after I install Sentry Parental Controls?
• Why is Sentry Parental Controls considered web-based?
• Will Sentry still log actions within Browsers when using Tabs and New Windows?